Terms of service

Overview

Welcome to [input store name here]. The terms “we”, “us”, and “our” refer to [input store name here]. We operate this website and store, including all related information, content, features, products, and services, to provide you with a curated shopping experience.

Our store is powered by Shopify, which enables us to offer our services to you.

These Terms of Service, together with any policies referenced herein, outline your rights and responsibilities when using our services. By accessing or using our website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use our services.

Access and Account

By using our services, you confirm that you are at least the age of majority in your place of residence or that you have permission from a parent or guardian.

You may be required to provide personal information such as your email address, billing details, and shipping information. You agree that all information provided is accurate, complete, and up to date.

You are responsible for maintaining the confidentiality of your account details and for all activity under your account.

Products

We strive to display our products as accurately as possible. However, colors and appearance may vary depending on your device and screen settings.

We do not guarantee that products will appear exactly as shown on your screen. All product descriptions are subject to change at any time without notice.

We reserve the right to limit or discontinue any product at any time.

Orders

By placing an order, you are making an offer to purchase. We reserve the right to accept or decline any order at our discretion.

An order is only confirmed once payment has been processed and you receive confirmation from us. We may cancel or modify orders if necessary and will attempt to notify you using the contact details provided.

Orders are subject to our Refund Policy [LINK].

You confirm that purchases are for personal use and not for resale.

Prices and Billing

All prices are subject to change without notice. The price charged will be the price displayed at the time of purchase.

Prices may not include taxes, shipping, or import duties unless stated otherwise.

You agree to provide accurate and complete payment information and authorize us to charge your selected payment method.

Shipping and Delivery

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, or circumstances beyond our control.

Once an order has been handed over to the shipping carrier, responsibility and risk pass to you.

Intellectual Property

All content on this website, including text, images, branding, and design, is owned by or licensed to [input store name here] and is protected by intellectual property laws.

You may use the website for personal, non-commercial purposes only. Unauthorized use is prohibited.

Optional Tools

We may provide access to third-party tools. These are offered “as is” without warranties, and we are not responsible for their performance or use.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these websites.

Relationship with Shopify

Our store is powered by Shopify. However, all purchases are made directly with [input store name here]. Shopify is not responsible for any transactions, products, or issues arising from purchases made through our store.

Privacy Policy

Your personal information is handled in accordance with our Privacy Policy [LINK]. Shopify may also process your data to provide and improve the service.

Feedback

If you submit feedback, reviews, or suggestions, you grant us the right to use this content for any purpose, including commercial use, without compensation.

You are responsible for ensuring your feedback does not violate any laws or third-party rights.

Errors and Inaccuracies

We reserve the right to correct any errors, inaccuracies, or omissions on our website, including after an order has been placed.

Prohibited Use

You may only use our website for lawful purposes. You agree not to misuse the website, interfere with its operation, or engage in harmful or illegal activities.

We reserve the right to suspend or terminate access if these terms are violated.

Termination

We may terminate your access to our services at any time without notice. Any obligations incurred prior to termination will remain in effect.

Disclaimer of Warranties

Our services and products are provided “as is” and “as available” without warranties of any kind, except as required by law.

We do not guarantee uninterrupted or error-free service.

Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of our services or products.

Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses resulting from your use of the services or violation of these terms.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full effect.

Entire Agreement

These Terms constitute the entire agreement between you and [input store name here] and supersede any prior agreements.

Assignment

You may not transfer your rights under these Terms without our consent. We may assign our rights without notice.

Governing Law

These Terms are governed by the laws of the United Kingdom.

Changes to Terms

We may update these Terms at any time. Continued use of our services constitutes acceptance of any changes.

Contact Information

Store name: [input store name here]
Company name: [input company name here]
Company address: [input company address here]
Warehouse address: [input warehouse address here]
Company number: [input company number here]
Phone: [input phone number here]
Email: [input email here]

Customer Support Hours
Monday to Friday: 09:00 – 17:00 (GMT)
Weekends: 11:00 – 16:00 (GMT)

We aim to respond to all inquiries within 24 hours.